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You can make a return by following these steps:
I. Please go to your account on company website to request a return plus refund. If you do not have account, please click on "Save your Order" in your order email to make a return.
II. Find the relevant order in "Your Orders" and click on the "Return/Refund" button.
III. Select the item(s) you would like to return and the reason for the return. Depending on the reason you selected, you may be required to provide further information related to the order. After you provide the required information, click the "Next Step" button to proceed.
IV. If there is no need to return your item, then your final step is simply to select your refund method. You may choose to receive your refund back via your original payment method. Make your selection and click "Submit".
V. If you need to return your item(s), you will have the option to choose your return and refund methods. After you submit the request, we will provide you with a return label so that you can return the item(s). Return shipping is free on your first return within 30 days from the date of purchase.
VI. After placing all the return items in one package, please print and tape the return label we provided onto the outside of the package. Send your package back from the nearest USPS/UPS location and you're done!